Frequently asked questions

A digital employee is an AI system that works like a member of staff rather than a tool — it has a name, a defined role, its own persistent memory of your business and customers, and the autonomy to do real work without being prompted each time. Unlike a chatbot, it accumulates real knowledge of the business and the people running it — and of your customers once they have an account — so it gets sharper over time instead of resetting with every conversation.

A chatbot matches a question to a scripted answer and forgets you the moment the chat ends. A digital employee remembers the customer across every visit, reads your real data, takes action, and escalates to a human when needed. The difference is memory and autonomy: one is a widget, the other is closer to staff.

An AI agent can take actions, but most start every session blank. A digital employee is an agent with a persistent identity, its own long-term memory and an ongoing role, so it accumulates context and improves month over month instead of resetting to zero.

Yes. It keeps a persistent memory of who a customer is, what they asked, what they bought and what went wrong before — across visits, channels and chats. It keeps what mattered and discards the noise, so a returning customer is recognised rather than greeted like a stranger.

Yes, within its role. It triages incoming email, updates records, drafts replies and flags what needs attention on its own — and it is built to escalate anything expensive or uncertain to a human rather than guess.

A human stays in control. A digital employee is scoped to a defined role and is built to hand off high-stakes or uncertain decisions to a person, with a clear record of what it did. It is a colleague with a job description, not an unsupervised black box.

For a small business it answers customers 24/7 with real context, cuts repeated questions, keeps records updated, and makes customers feel remembered — the things that usually need more staff. It works across support, sales, finance and operations, and improves as it learns your business.

MemVira builds and runs one for you — a named agent with persistent memory, wired into your website, apps and tools, with no setup fee. See what is included on the what-you-get page, or talk to Aria, the digital employee on this site, to feel the difference first-hand.

An AI-operated business is one where a persistent AI partner runs the day-to-day digital work — customers, orders, email, content — with the infrastructure it needs and a boardroom of specialist AI agents. MemVira builds and operates that whole environment for you, in one subscription, shaped to your business.

No. A chatbot answers one message and forgets. MemVira gives you a digital employee with persistent memory that remembers every customer, order and promise, works across your website, apps and systems, and keeps operating between conversations — getting sharper every month instead of resetting to zero.

An AI agent performs a task. A MemVira digital employee holds an evolving memory of your business, operates continuously across your tools, and acts on high-value moments with your approval. It's the difference between a tool you prompt and a colleague who already knows your business.

No. They aren't separate products — they're included in one MemVira subscription, as the environment your AI partner operates. You don't assemble a stack or choose add-ons: MemVira builds and runs the whole digital business around you, with zero setup fee.

The AI boardroom is a team of specialist agents — SEO, legal, finance, cybersecurity, HR, development, maintenance and tech support — that continuously monitor your business. They don't just watch: they open a ticket, message you, escalate, or coordinate with each other when something needs attention.

Yes. MemVira is built for Greek small and medium businesses first, and your digital employee works in Greek — answering customers and handling email and orders in the language they write in. The website and boardroom operate in Greek too, with EU (GDPR) and AI Act compliance included.

We build it all for you at no setup cost — your website, your automations and your digital employee. What runs on a subscription is the operating of it: the automations, the ERP and CRM, the agent, and the ticketing platform. You pay for the staff and the machinery that work every day, not for a one-off build.

Your website and your product data are yours — you leave with them, exported and in your hands, on a stick. What does not come with you is the running machinery: the automations, the digital employee and its memory, the boardroom and the platform. Those are the service, not a file you keep.

No — the system is automated, so it cannot be quietly extended. Your website itself stays up, but access to the tools, the agent and the platform pauses until the subscription is current. It is not a penalty; the service and the payment simply run together.

The things that would otherwise need a team: a digital employee that remembers your customers across every chat and app, 24/7 AI technical support, and a boardroom of specialists — legal, SEO, finance and more — working in the background. Software you rent stays still; this gets better every month.

No long lock-in and no setup fee. You stay because it works, not because a contract traps you — and you keep your site and your data whenever you go. What you are subscribed to is the ongoing service, which you can stop; the website you built with us remains yours.