We have tried to write this the way we talk. Where a clause matters to you commercially, we have said so plainly rather than burying it.
Last updated: 21 July 2026
This agreement is between Wolfbyte LLC, trading as MemVira ("MemVira", "we", "us") and the business that subscribes ("you"). Our services are offered to businesses and professionals only — they are not offered to consumers. By subscribing you confirm you are acting for purposes relating to your trade, business, craft or profession. If you are not, we cannot contract with you.
A subscription gives you access to the MemVira platform for your business: your digital employee, the workspace, the applications, the automations we build for you, your website, and the ongoing work we do around them — SEO, compliance upkeep, and monitoring by our team and our agents. What is included in your particular subscription is what we agreed in writing when you signed up.
Subscriptions are billed monthly in advance. There is no setup fee. Your subscription renews automatically each month until you cancel. You may cancel at any time with 30 days' written notice, effective at the end of the notice period; we do not refund the current or past periods, and we do not charge an exit fee. We may change prices with 60 days' written notice, which never affects a period you have already paid for.
Where we have granted a launch discount, it does not expire on a date. It ends when we have doubled your sales, measured against the baseline recorded in writing at the start of your subscription. Until that point you pay the discounted rate. If we never get there, you never pay full price. This is a commercial commitment we make deliberately, and it is enforceable against us.
Everything we build and operate remains ours. The digital employees and their memory architecture, the workspace, the automations, the applications, the underlying software, models, configurations, integrations and infrastructure (together, the "Platform") are and remain the exclusive property of Wolfbyte LLC and its licensors.
Your subscription grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Platform for your own business during the term. It is a licence to use. It is not a sale, an assignment, a transfer of ownership, or work made for hire. No title passes to you at any point, and paying for a longer period does not change that.
This expressly includes work performed specifically for you: your configurations, your automations and workflows, your integrations, and the website we build and run for you are all part of the Platform. That something was made for your business does not transfer ownership of it to your business.
Your data is yours. Your customer records, orders, messages, documents, catalogue and content ("Your Data") belong to you. We claim no ownership over any of it. We process it on your instructions as your processor, under the data protection terms below.
Your brand is yours. Your name, logos, trade marks, images and any copy you supply remain yours. You grant us only the licence we need to run the service for you, and it ends when the subscription ends.
If you suggest an improvement, we may use it without owing you anything for it. We may also use anonymised, aggregated information about how the Platform performs in order to operate and improve it — never in a form that identifies you or your customers.
When your subscription ends, your licence to the Platform ends with it, and access stops. For 30 days afterwards we will make Your Data available to you for export in a common, machine-readable format. After that window we delete it, except where we are legally required to keep something.
To be completely clear about what leaves with you: you keep Your Data, your brand assets and your domain. You do not keep the Platform. The digital employees, their accumulated memory, the workspace, the automations and the systems that make your website function do not transfer to you and will not operate without an active subscription. Any front-end you hold a copy of is a shell without the Platform behind it.
We say this here, plainly and in advance, so that nobody is surprised later. If you want to own software outright rather than subscribe to it, we are the wrong supplier and we would rather tell you now.
Our digital employees are AI systems. They are disclosed as such to anyone who interacts with them. They are good, and they are not infallible: they can be wrong, and outputs should be treated as the work of a capable colleague rather than as verified fact.
They do not give legal, tax, medical or financial advice, and nothing they produce is a substitute for a professional you are regulated to consult. Where an action carries legal or financial consequence, it is routed for human approval rather than taken automatically. You remain responsible for what your business does.
The service is not supplied for uses the EU AI Act classifies as high-risk — among them recruitment and worker management, credit scoring, access to education, and essential public or private services — unless we have agreed it with you in writing beforehand. Those uses carry obligations that neither of us should take on by accident.
Where we process personal data on your behalf, you are the controller and we are the processor. Our Data Processing Terms form part of this agreement and set out what we process, why, for how long, the sub-processors we use, and the security measures we apply. They meet the requirements of Article 28 GDPR. Where we decide how and why data is processed — for example on our own website — we are the controller, and our Privacy Policy applies.
We aim to keep the Platform available continuously and we monitor it around the clock, including automated monitoring by our own agents. We do not promise uninterrupted service: maintenance happens, and providers we depend on occasionally fail. We will tell you about planned maintenance in advance where we reasonably can.
Neither of us excludes liability for anything that cannot lawfully be excluded. Subject to that, our total liability to you in any twelve-month period is limited to the fees you paid us in that period, and neither of us is liable to the other for lost profits, lost revenue or indirect losses. This is a normal allocation of risk for a subscription at this price, and it is part of why the price is what it is.
We may suspend or end your subscription if fees go unpaid after we have chased them, if the service is used unlawfully, or if use of the service puts our systems or other clients at risk. Except where the law or the seriousness of the situation prevents it, we will warn you first and give you a chance to put it right.
This agreement is governed by the laws of the State of Colorado, United States, and the courts of Colorado have jurisdiction. Nothing in this clause removes any protection that the mandatory law of your own country gives you and that cannot be contracted out of.
We may update these terms. If a change materially affects you, we will give you at least 30 days' notice before it takes effect, and you may cancel before it does. Continuing to use the service after that means you accept the change.
Your subscription includes USD 25 of AI processing each month. That is measured at the real cost our providers charge us, recorded per call, and visible to you in your workspace at any time. For most businesses it covers normal operation comfortably — a typical shop's day runs to pennies. High chat volume and large automated workflows consume it faster.
We do not switch your agents off when you pass it. We will tell you as you approach the limit and again when you cross it, and processing above the included amount is billed at what it costs us. The engine you elect changes how far the allowance goes: a cheaper model stretches it a long way, a premium one less so, which is part of what makes that choice yours.
Your domain name is yours. We manage the DNS for you while you are with us, and if you leave we hand control back within five working days, at no charge and with no conditions attached. We will not hold a domain to gain leverage in a disagreement — if you want to go, the door opens.
Your mailboxes live on our platform with a storage allowance each. We do not delete your mail automatically: when a mailbox approaches its allowance we tell you, and you clear the space you need, the same way any helpdesk works. Mail is also forwarded to your own server, so you hold your own copy independently of us.
We take regular backups of the systems we host and restore from them if something fails on our side. Backups exist for our recovery, not as a substitute for your own records — you remain responsible for keeping copies of anything your business is legally required to retain.
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